In the Telavox app, under Settings > Voicemail, you can choose which sound will play when you’re busy or unable...
Updated at: October 10th, 2025 12722 views
Caller ID lets you choose which number to show to people when you call them. This can be your landline...
Updated at: January 22nd, 2025 13964 views
Here you have the possibility to choose how and where you get your Notifications. Should Notifications be in the mobile...
Updated at: January 22nd, 2025 10860 views
In Incoming calls section, you decide how calls to your landline or mobile number should work. For example, if someone...
Updated at: October 6th, 2025 11234 views
This is where you view and modify Profiles and how they are set up. You can see which Profiles you...
Updated at: January 22nd, 2025 15543 views
You can schedule your working hours to your Google or Microsoft calendar, but if you do not have one or...
Updated at: January 22nd, 2025 11612 views
When you use our softphone via Telavox Desktop and find a phone number on a website or in your CRM...
Updated at: May 6th, 2025 10087 views
In Hunt Group & Channel Login you can see which Hunt Groups you have the right to log into and which...
Updated at: January 22nd, 2025 8587 views
In the Telavox app, you can integrate your Google or Microsoft calendar. This means you can synchronize your calendar and...
Updated at: March 18th, 2025 13617 views
The Call recording feature gives you the possibility to record your calls. If you have permission from your company's administrator...
Updated at: October 6th, 2025 11909 views
Kuando Busylight makes it easy for your colleagues to see your line status using a light that indicates whether you...
Updated at: May 27th, 2025 4916 views
If you are a Telavox user with a Fixed or Free license and wish to be able to receive incoming queue calls...
Updated at: October 28th, 2025 2808 views
It is possible to use keyboard shortcuts to do specific actions in the Telavox softphone. Below, we have gathered the...
Updated at: November 18th, 2024 6158 views
How to handle call routing in the desktop app You can create call routings for both incoming and outgoing calls...
Updated at: January 28th, 2025 3336 views
Transcribe on call With AI-generated summaries and transcriptions, it helps you stay focused during the call and easily refer back...
Updated at: October 7th, 2025 1112 views
Introducing the Telavox Stream Liner. Discover more by clicking the tabs below: Stream Liner - Live and Stream Liner -...
Updated at: October 15th, 2025 1451 views
What is the difference between Personal Call Recording and Recorded calls? Personal Call Recording Recorded calls Additional service Additional service...
Updated at: October 7th, 2025 611 views
Under the Settings tab in the desktop app, you can find the tab General. Here we have some important settings...
Updated at: August 25th, 2025 1178 views
Under the Settings tab in the desktop app, you can find the Telephony & Audio menu. Here we have some important settings...
Updated at: July 11th, 2025 1894 views
Dark Mode One of our most requested features, Dark Mode is here. Whether you're working late or just prefer a darker...
Updated at: October 13th, 2025 262 views
Editing user settings in the Web, Desktop and Mobile app As an Administrator, you can easily edit user settings in...
Updated at: October 27th, 2025 61 views
Updated at: October 3rd, 2025 373 views