Connected services

Author Linda Heiskanen

Last updated: October 10th, 2024 by Linda Heiskanen

In the Telavox app, you can integrate your Google or Microsoft calendar. This means you can synchronize your calendar and contacts from your account with Telavox.

You start creating the integration by going to Settings > Connected services, and then clicking either Google or Microsoft, depending on which account you want to connect with Telavox.


When you have selected one of the alternatives, there will be a pop-up window guiding you to proceed with the integration – here you have to log in with your Google or Microsoft account. Once you have logged in, the page will inform you of the successful login and ask you to return to the Telavox app.


Then you can select what you want to synchronize with Telavox: your contacts and calendar or why not both of them!

Calendar integration

Once you have selected your calendar to be synchronized with Telavox, you have the chance to Auto-activate meetings, when you have a calendar event with more than one person. Then your profile will automatically be set to Meeting.

If you wish to have specific profiles activated during certain calendar events, you have to do the following:

1. Go to the profile number for the profile you want to activate in Settings > Profiles > Display profile numbers.
2. Select the number which is presented before the profile you want to use.
3. Go to your Google or Microsoft calendar's event you wish to use the profile with.
4. Write status:[profile number] to the notes of the calendar event, e.g. status:1 for Lunch profile or status:2 for Meeting profile.
5. Save, and you are ready to go!

Please note, that you can write the status text before or after the notes in the calendar description, as long as the status text has one row empty before and after.

Work hours

If you activate the work hours synchronization from your Microsoft account, the profile Left for the day will be activated automatically outside your working hours.

NOTE: For the synchronization of the work hours to be correct, it is required that weekdays (Mon-Fri) are scheduled with the same start and end times.

Contacts

If you select to synchronize your contacts from your Google or Microsoft account, they will be shown in your Contacts list, under External contacts.

For Google accounts, please check more instructions here.

For Microsoft accounts, please check more instructions here.