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PBX

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    • PBX services

      Set up conference calls and video conferences, and work with your organization’s queues and channels in the PBX services tab. ...

      Updated at: December 18th, 2025 17876 views

    • Record and upload messages in the PBX system in the Web and Desktop app

      You can create, record and upload new Welcome  messages for your PBX services directly in the Web and Desktop app.  Follow...

      Updated at: September 11th, 2025 2535 views

    • Video meeting

      How to use the Video meeting feature Starting a video meeting just got easier. Everything you need is now in...

      Updated at: October 5th, 2026 175 views

    • Managing Queue Settings

      Managing Queue Settings (Web & Desktop) Note: All users can see this page. To edit these settings requires Administrator permissions....

      Updated at: February 25th, 2026 1081 views

    • Tickets integrations

      WhatsApp Integration, Microsoft Email Integration and Tickets on Calls This article covers step-by-step guides, an installation guide, and detailed information...

      Updated at: October 8th, 2026 575 views

    • Tickets - Email signatures

      Email signatures Only available on Web and Desktop app.  In the Email Integration with Tickets integration you can add email...

      Updated at: October 7th, 2026 26 views

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