Set up conference calls and video conferences, and work with your organization’s queues and channels in the PBX services tab. ...
Updated at: December 18th, 2025 17946 views
You can create, record and upload new Welcome messages for your PBX services directly in the Web and Desktop app. Follow...
Updated at: November 4th, 2026 2573 views
How to use the Video meeting feature Starting a video meeting just got easier. Everything you need is now in...
Updated at: November 2nd, 2026 234 views
Managing Queue Settings (Web & Desktop) Note: All users can see this page. To edit these settings requires Administrator permissions....
Updated at: October 13th, 2026 1115 views
WhatsApp Integration , Microsoft Email Integration and Tickets on Calls This article covers step - by - step guides ,...
Updated at: October 15th, 2026 670 views
Email signatures Only available on Web and Desktop app. In the Email Integration with Tickets integration you can add email...
Updated at: October 7th, 2026 60 views
Keywords on Queues - Web and Desktop app Note: All users can see this page. To edit these settings requires...
Updated at: October 16th, 2026 39 views
Business Transcription in Tickets Transcripts now appear where your team works. Business recordings and transcripts no longer live only in...
Updated at: October 23rd, 2026 40 views