Activate Call Waiting
Call waiting makes it possible to answer incoming calls while you have an active call. Answering the call will put the original call on hold. If you do not handle the incoming call, it will be treated as a missed call.
Remember to activate Calls waiting in your mobile phone's own settings. You should therefore have Call Waiting active both via the Desktop app and in the mobile phone itself. The same applies if you do not want the function activated, then it should be deactivated on both.
If you experience problems, we recommend restarting your mobile phone.
With Call Waiting you can choose to, for example:
- Answer the new call and put the first one on hold.
- Reject the new call.
- End the current call to answer the new one.
Follow the steps below to activate Call Waiting in both the Desktop app and your mobile phone:
Activate Call Waiting in the Desktop app
You activate Call Waiting in the Desktop app by following the steps below:
- Navigate to Settings in the Desktop app.
- Click Incoming calls.
- Select If Busy.
- Activate Call waiting.
Activate Call Waiting in your mobile phone
iPhone
You activate Call Waiting directly in your iPhone by following the steps below:
Note! You need to be activated on the 3G network to be able to activate Call Waiting, after you activate Call Waiting you need to activate 5G again.
- Go to Settings.
- Click on Mobile Service.
- Select Voice & Data.
- Then select 3G.
- Then go back to the first page under Settings.
- Scroll down to Apps.
- Then select Phone.
- Click Call Waiting.
- Click Enable Call Waiting.
- Then go back to the first page under Settings.
- Click on Mobile Service.
- Select Voice and data.
- Then select 5G Auto.
Now Call Waiting is activated!
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Tip!
If you can't quite find the setting for Call Waiting in the mobile phone itself, you can also dial *43# to activate call waiting in the mobile phone. Or #43# to disable it.