Overview

Author Ellinor Niklasson

Last updated: 10.09.2025 by Ellinor Niklasson

Overview page and Widgets

On the Contacts tab, you get a quick overview of key tools such as the Dial Pad, Favorite contacts, and Ongoing Queue Calls.

All widgets you can choose from are: 

  • Dialpad
  • Favorite services
  • Recently contacted
  • Schedule
  • Logo
  • Missed Queue Calls
  • Favorite contacts
  • Ongoing queue calls
  • Incoming queue calls

You can customize this overview by adding, removing or rearranging widgets:

  1. Go to the Contacts tab.
  2. Click Settings in the upper-right corner.
  3. To add a widget, check the box and click Save.
  4. To remove a widget, uncheck the box.
  5. To reorder widgets, click and drag them up or down.