Overview page and Widgets
On the Contacts tab, you get a quick overview of key tools such as the Dial Pad, Favorite contacts, and Ongoing Queue Calls.
All widgets you can choose from are:
- Dialpad
- Favorite services
- Recently contacted
- Schedule
- Logo
- Missed Queue Calls
- Favorite contacts
- Ongoing queue calls
- Incoming queue calls
You can customize this overview by adding, removing or rearranging widgets:
- Go to the Contacts tab.
- Click Settings in the upper-right corner.
- To add a widget, check the box and click Save.
- To remove a widget, uncheck the box.
- To reorder widgets, click and drag them up or down.