Address Book

Author Roland David

Last updated: December 1st, 2022 by Linda Heiskanen

The Address book can be found via the (left) main menu of the Telavox Admin Portal.

It's a good way to get an easy overview of all of the users on the customer page, together with e-mail addresses and phone numbers but more importantly you can administer a few things via this page that can only be done here.

The different tabs are:

Colleagues

Here you can see a full list of all of the users on the customer page together with their contact information and calendars. You can administer the users contact info from this menu but most importantly you can choose whether a user should be visible or not in our apps. If you want to hide a user simply set the Hidden number option to Yes and they will then be moved to the Hidden contacts tab.

Delete

Shared contacts

Here you can see and add external contacts that should be visible for all of the users on the customer page. These will then be visible in all of our apps.

Delete

Private contacts

Here you can see and add private contacts that should only be visible for the current user account. These will then be visible in all of our apps.

Delete


Hidden contacts

Here you can see and administer all of the contacts that are hidden with the Hidden number option in the users contact information. If you change the Hidden number option to No the contact will be moved to the Colleagues tab. If there are no hidden contacts, this tab will not be visible.

Delete

Mass edit contacts

Here you are able to mass edit external contacts and you can either upload multiple contacts via a CSV or VCF-file and you can also use this tab to delete groups of external contacts. Read more about mass editing contacts here.

Delete