Belgium Mobile Known Limitations

Author David Janssens

Last updated: April 15th, 2025 by Linda Heiskanen

Mobile Network & Calls 

Mobile Internet & MMS:

iPhone: Default iOS settings are the same as our APN settings
Supported Android: multiple brands are implementing the settings to make this step automatic, see table for current status  
Other Android: The APN settings for manual setup Mobile internet & MMS can also be found here

5G:

iPhone: supported since iOS 16,needs to be enabled manually (compatible smartphone & coverage needed )
Android: supported (compatible smartphone & coverage needed )

VoLTE:


iPhone: supported since iOS 16, needs to be enabled manually
Android: See table

VoWiFi:

iPhone: supported since iOS 16, needs to be enabled manually
Android: See table

   
Brand Model/
firmware
MMS APN DATA APN VoLTE 5G VoWiFi
Samsung One UI 7 Auto
 
Auto
 
Auto
 
Auto
 
Supported (Manual action)
 
Samsung One UI 6
and older
Manually 
configured
Manually 
configured
Not supported Auto Not supported
Google  Pixel 6 and up
(depending firmware)
Auto Auto
 
Auto
 
Auto
 
Pending
Other Other Manually 
configured
Manually 
configured
Brand dependent Supported Not supported

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Other

Microsoft Teams Direct Routing:

At this moment, Telavox Mobile Licenses cannot be used in combination with Microsoft Teams Direct Routing

Caller ID outgoing calls while roaming:

Non-VoLTE calls will be anonymized while roaming (there is a solution planned for Q2/2025)

Payment services:

Payments via Mobile subscription (e.g. Netflix etc.) are not supported
Premium SMS are not supported (e.g. parking)

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