You can utilize roaming when you travel internationally, this means that your phone will connect to a local operator in the country you are visiting. If you're having trouble using mobile data abroad then this article will go through some useful troubleshooting steps.
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Keep in mind that pricing is dependent on which country you are located in.
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iPhone
- Open Settings > Cellular > Cellular Network > turn off Automatic
- Wait until available networks are listed, which can take a couple of minutes.
- Choose a different carrier.
- Wait and let your phone connect to the network.
- If you're still having issues, repeat steps 3 and 4, until you've tried a couple of different carriers.
Android
Below steps are for Samsung phones:
- Open Settings > Connections > Mobile networks > Network operators > Turn off Choose automatically
- Wait until available networks are listed, which can take a couple of minutes.
- Choose a different carrier.
- Wait and let your phone connect to the network.
- If you're still having issues, repeat steps 3 and 4, until you've tried a couple of different carriers.
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Try to use your SIM card with a different device. Also, make sure the device you are using is updated.
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- Which country you are located in
- Confirm that Mobile data and Roaming are active (and that you've restarted your device)
- Inform which carrier you've automatically connected to and which other ones you've manually tried using
- What device you are using and if you've tested with another one